Customer Feedback for HelloFax

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Top ideas from the community (112 ideas)

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Knowledge Base

  1. Account Support →

    1. How do I change my email address?
    2. Can I merge or combine accounts?
    3. Cancel / downgrade to free account
    4. I don't see the option to cancel
    5. How do I delete my account?

  2. Billing Inquiries →

    1. How do I change my credit card info?
    2. Am I getting charged for a subscription?
    3. Is HelloFax free?
    4. What happens if you are unable to debit my card?
    5. I lost my fax number, can I get my number back?

  3. Faxing →

    1. How do I fax a document?
    2. How does it work? Do I need a fax machine?
    3. Are the number of pages you receive in a plan inbound or outbound?
    4. Can I choose my own fax number?
    5. Can I edit a fax?

  4. Integrations →

    1. How do I integrate Dropbox, Google Drive, Evernote, Box and SkyDrive with HelloFax?
    2. Can I use documents in Box?
    3. Can I use documents in Dropbox?
    4. Can I use documents in Evernote?
    5. Whoops, I synced the wrong account!

  5. International faxing →

    1. Which countries can HelloFax send faxes to?
    2. Cannot send to toll free Italian numbers

  6. Porting →

    1. How does the porting process work?
    2. What does porting mean?
    3. Can I port my number?
    4. How much does porting cost?
    5. How do you bill me for the porting fee?

  7. Signatures →

    1. HelloSign is our sister service!
    2. How do I add or change my signature?
    3. How do I delete a signature?
    4. How do I remove my signature?
    5. How do I see / view the signatures I have on file?

  8. Teams →

    1. How do I add team members?
    2. What are Teams? How do they work?
    3. How can I add an additional fax line?
    4. Should I setup different teams for each department?

  9. All articles →

    1. How do I receive a fax?
    2. Can I pay to receive one time faxes?
    3. Is it 5 faxes per month or 5 faxes once?
    4. What is the overage charge for paid subscribers?
    5. How does HelloFax work?
    110 articles →

Feedback and Knowledge Base

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